Hospitality, Media & Entertainment

As we are a growing business and eager to impress upon others that we exist and provide quality work, we'd love to share a written testimonial from you describing your experience with itgroove, so we can find other great customers, just like you! If you're comfortable with sharing, it doesn’t need to be much - just fill out the form below: Submit a testimonial about itgroove

Ambrosia Conference and Event Centre

The team at itgroove have proven time and time again to be complete professionals in the world of information technology.

“The team at itgroove have proven time and time again to be complete professionals in the world of information technology. Since the very beginning of our working relationship four years ago they have risen to every challenge and overcome them all in order to make our technology work for us effectively and reliably.

We were recommended to Microsoft SharePoint by Sean and had no hesitation taking his advice. The set up and installation was carried out on time, on budget and to our schedule. The training we received at the outset and since has been clear, easy to follow, understandable and enjoyable. SharePoint has proven invaluable for our operation and as we get to understand the system more intimately I can see how it will allow us to grow and work more effectively growing with us and providing a solid platform for our future business. Having just scratched the surface of it’s potential, I look forward to a time when we are fully able to harness the power of this outstanding system.

We have always been able to contact any of the support team quickly and they are extremely helpful in their delivery and solutions to any challenges faced. Whether by remote access or on-site support the team at itgroove have proven again and again their commitment to customer service regardless of the size of company.

I refer Sean and the itgroove team often and will continue to do so as well as looking forward to many more years of working together.”

Steve Walker-Duncan
Co-owner
Ambrosia Conference & Event Centre
Victoria, BC, Canada

Ambrosia Conference and Event Centre

itgroove’s staff have been very helpful, responsive and professional.

“itgroove assisted us in the acquisition of an existing business and its legacy technology, and expertly merged our technologies to produce a single, cohesive platform.  Our business requirements were gathered and the appropriate technology was provided and implemented swiftly.  In addition, itgroove helped us automate some of our business processes, to streamline our operations. Throughout our technology implementation and now in ongoing support, itgroove’s staff have been very helpful, responsive and professional.  We are confident in our technology with itgroove as a business partner and this allows us to concentrate on what we are good at – events and catering.”

Lori Walker-Duncan
Co-owner
Ambrosia Convention and Event Centre
Victoria, BC, Canada

Ambrosia Conference and Event Centre

Great post Sean and looking forward to more great support from you and the itgroove team.

“Thank You Sean! Someone once said that computers (and computing) are supposed to make things easier and do so with less paper. The way of the future! Until I was introduced to the Ambrosia Event Manager [Portal], I never believed that was possible in a hospitality and catering business.

The Event Manager [Portal] that Sean created (and supports) for the Ambrosia Centre is a work of art. Not only does it allow for seamless access to client and event information, it’s paper saver. I consistently brag to clients and future clients about the simple and sophisticated software based business model that Ambrosia utilizes in its daily operations.

The Ambrosia Centre’s SharePoint system is an excellent business tool that allows us to operate in a simple and sustainable manner. Great post Sean and looking forward to more great support from you and the itgroove team.”

Anthony Sanna
Sales & Marketing Manager
Ambrosia Conference & Event Centre
Victoria, BC, Canada

Executive House Hotel

I was very impressed at itgroove’s aptitude for ascertaining our business requirements.

“Earlier this year, the Executive House Hotel had decided to upgrade their Property Management System. itgroove came highly recommended by a colleague, so we proceeded to make contact. During the initial meeting, I was very impressed at itgroove’s aptitude for ascertaining our business requirements. itgroove provided me with a complete and concise quote and project plan which was accepted and executed with precision. Ever since implementation, itgroove has proactively managed our infrastructure and have thus provided 100% availability for our line of business applications. I would highly recommend itgroove not only as a trusted IT advisor, but a dependable and reliable managed services provider. Keep up the good work guys!”

Kent Mcfayden
Property/Purchase Manager
Executive House Hotel
Victoria, BC, Canada

Sidney Pier Hotel & Spa

You have demonstrated a world-class commitment to service excellence.

“At all times in dealing with [the itgroove team], you have demonstrated a world-class commitment to service excellence. Keep it up and there’s no way of stopping you.”

Markus Griesser
General Manager
Sidney Pier Hotel & Spa
Sidney, BC, Canada

Sidney Pier Hotel & Spa

I just wanted to say how pleased I am to finally be in a position of having such confidence in our support.  Thanks so much.

“Sean – I just wanted to let you know how great [your staff] have been.  They have been attentive, prompt, informative and very helpful.  As have you!!!  Anyway – I just wanted to say how pleased I am to finally be in a position of having such confidence in our support.  Thanks so much.”

Lisa Hall
General Manager
Sidney Pier Hotel & Spa
Sidney, BC, Canada

Sidney Pier Hotel & Spa

We’re delighted to have itgroove as part of the Sidney Pier team.

“We’re delighted to have itgroove as part of the Sidney Pier team. Technology can be frustrating when it doesn’t function the way it was designed to. We no longer have to worry about losing valuable time due to “technical difficulties.”

Amber Fiddler
Director, Sales & Marketing
Sidney Pier Hotel & Spa
Sidney, BC, Canada

Tourism Victoria

We would happily recommend itgroove to any organization looking for help with their IT needs!

“Before hiring itgroove, Tourism Victoria was experiencing major malfunctions and even some “non-functions” within our IT network. Tourism Victoria contracted with itgroove in October 2011 for a “Business Technology Assessment”. itgroove provided us with a very in-depth report that highlighted a number of problem areas and also provided clear and precise recommendations to remedy the problems they found.

We truly appreciated the assessment and itgroove’s professionalism in delivering their concerns and recommendations to resolve in this report. Tourism Victoria decided to contract with itgroove to provide ongoing IT support to our organization. Over the course of the past year, itgroove has worked with us to stabilize and improve our IT infrastructure and they also helped us design the network infrastructure for our new corporate office. Our systems run much better than before, our two offices communicate reliably over revamped network connections and our user’s IT needs are dealt with promptly and efficiently by itgroove.

And, best of all, our overall monthly billed hours for IT support have dropped as a direct result of itgroove’s work to clean up and stabilize our environment.  We would happily recommend itgroove to any organization looking for help with their IT needs!”

Tamra McQuitty
Vice-President, Finance & Corporate Services
Tourism Victoria
Victoria, BC, Canada

Jason Lamb

I can’t thank Sean and Darren at itgroove enough, they really helped me with this thing, and were very patient with my endless questions and ineptitude.

“Okay, I’ve been putting this off for a while, but it’s self-promotion time. About three months ago, I got an email from this guy Sean, who owns itgroove, a web company here in Victoria. He said he was a fan of the morning show, and he had seen me do comedy a couple times, but he couldn’t find much about me online. He asked if I was interested in getting my own website. It’s something I’ve been thinking about doing for years, but never got around to.

So, now I have my own website. It’s jasonlamb.ca and I think you should give it a gander. There’s some video clips of my comedy, some photos, and a link to my ‘Wrath of Lamb’ blog, and other stuff. It’s a work in progress, and there will be much more stuff on there in the future. I can’t thank Sean and Darren at itgroove enough, they really helped me with this thing, and were very patient with my endless questions and ineptitude. So, go to jasonlamb.ca… it’s the new Facebook.”

Jason Lamb
Professional stand-up comedian and radio co-host
'The Zone' 91.3 Radio Station
Victoria, BC, Canada

RG Facilities and Victoria Royals

I know I can depend on the quality of knowledge and professionalism provided by itgroove.

“itgroove has been the technology provider of the Save-On-Foods Memorial Centre and RG Facilities for almost a decade, since the team’s inaugural season of the Victoria Salmon Kings [now the Victoria Royals]. I know I can depend on the quality of knowledge and professionalism provided by itgroove, whether it be supporting the arena’s technology, managing our websites, or assisting us in developing new products and services.”

Dave Dakers
President, Alternate Governor
RG Facilities and Victoria Royals
Victoria, BC, Canada

TierOne Travel

We wanted to thank you for your help in making our SharePoint solution a success.

“We wanted to thank you for your help in making our SharePoint solution a success.  Your continued involvement has made sure that we were able to provide the content to our end users that they needed most. When we started off this project, we didn’t have a very firm grasp on which product to select from – be it SharePoint, or several other competing technologies.  Thanks to your involvement, we were able to perform a fair and reasonable analysis of the benefits of each technology, based on our desired feature sets.  This helped lead to a corporate decision to go with SharePoint, and we’ve never looked back. Following the setup, you took the time to help train our team on the various features of SharePoint, zeroing in on how we’d like to use the system, and provided the most relevant training for our needs.  Following the initial training, [your staff] provided months of valuable one-on-one time with me in helping me to learn the intricacies of wiki page editing and assisted me in getting around some of the nasty little gotchas. Again, we just wanted to say a big thank you and are very pleased to provide you with this recommendation.”

Darci Beamish
Branch Administrator
TierOne Travel
British Columbia and Alberta, Canada


As we are a growing business and eager to impress upon others that we exist and provide quality work, we’d love to share a written testimonial from you describing your experience with itgroove, so we can find other great customers, just like you!

If you’re comfortable with sharing, it doesn’t need to be much – just fill out the form below:

Submit a testimonial about itgroove.

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