Company News

We couldn’t sync this library. This library isn’t available offline (OneDrive for Business)

January 18, 2017

Recently I was trying to sync a new SharePoint library in a site I have setup in Office 365, and after having tried many other blog posts, none of them worked, and I had to come up with my own solution.

 
 

The error I was seeing was as follows.

 

“Microsoft OneDrive for Business”

We couldn’t sync this library.

This Library isn’t available offline.

Below is a list of some of the blog posts I attempted that did not solve my problem. Maybe some of these could solve other problems, but mine didn’t fall into any of these categories.

 
 

As it turns out, I had too many different services connected to my Office account on my work device (which I’ve actually blogged about in this post here – who’ve thought it would’ve caught me again). Of course the Office 365 tenant that was associated with the library I was trying to sync wasn’t among those that was currently connected to my account.

 
 

As you can see below, I had a lot of connected services. Although to be honest, I don’t know why there needs to be a limit at all.

 
 

To resolve this issue, I had to remove at least one service (see here), and then as soon as I did that, I chose to add a new Office 365 Service (see below).

 
 

 
 

Once I successfully added in the Office 365 service I was trying to connect to, I went back to try and resync the SharePoint library again. This time it worked without any issues.

 
 

Hopefully this can help someone else who may have run into this scenario.

Leave a Reply

Colin Phillips

itgroove Alumni

Colin Phillips

Subscribe via Email

Categories

Powered by...

itgroove Corporate Profile
Connect With Us