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Android Phone Users Can Add and Edit Contacts in Outlook App

November 6, 2017

Well it took a long time, but the feature I’ve been wishing for over two years is finally here.

Android phone users can finally add new contacts and edit existing contacts in the Outlook App without issue!

If you own an Android Phone and use the Outlook App for email, contacts, and calendars, you may be aware that adding new contacts to your Outlook Contacts via the Android phone did not work for a very long time (i.e. years).

In the past, if you added a new contact from within the phone’s native Contacts App, and select Outlook as your storage location (versus Phone storage, SIM card storage, or Google storage), it will appear to save the contact. However, it would in fact not save the contact to Outlook. The contact in question would actually disappear into the upside down without warning. The same thing would happen for edits made to contacts stored in Outlook. There was no Add Contact or Edit Contact buttons built into the Outlook App which further confused users.

Why would you save a contact to Outlook? By saving your contacts to the Microsoft Cloud, you do not lose your contacts if you lose or damage your phone or SIM card. When you get a new phone, all you have to do is download the Outlook app and log back in to re-populate your phone with your contact list.

In the past, the only workaround was to log into Outlook.com in your web browser on your computer and add or edit a contact from the web interface. Changes made from the Outlook.com web interface sync almost instantaneously to the phone, which was fantastic, however, having to wait until you get to a computer to update your phone contacts doesn’t cut it for me.

My workaround at the time was to write down a person’s name and phone number in OneNote until I had a chance to get to a computer.

Fortunately, we have good news!  We can add and edit contacts right from Outlook on iOS and Android. This change was announced on June 2017. However, I was skeptical so I decided to take a moment today to test it out. The new contact that I added via my phone’s native contact list did appear in my Outlook.com web interface almost immediately (after I remembered to perform a refresh of the webpage). I also tested adding a new contact from the Outlook App’s People list and it worked just as fast. Same for making edits to existing contacts.

What a relief!

Thank you to Microsoft for listening and making this change. It look longer than I hoped, but I now feel confident recommending Android users to use the Outlook App without hesitation.

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Kelly Marshall

itgroove Alumni

Kelly Marshall

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