Case Studies | Local Success Stories

Transforming Technology for Business Growth

Lekker Food Distributors - Fleet of Trucks

Situation:

Lekker Food Distributors Ltd. is a Victoria-based specialty foods distribution company with offices in Victoria and Nanaimo and warehouses in Victoria and Richmond. Under the current ownership of President Richard van Wiltenburg, Lekker’s fleet of large and small delivery trucks supply products to many customers across Vancouver Island, the Lower Mainland and Interior of British Columbia.

Challenges:

Lekker had used a number of “one man” IT support companies over the years. As Lekker grew and Richard’s reliance on external IT support increased, his trust decreased, as the IT technician was often not able to respond to calls in a timely manner. He also felt he was not receiving the depth of technical advice he required to select technology to match the expanding needs of the company. And, most of all, he worried about something happening to the single support tech that carried all of Lekker’s technical knowledge in his head.

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