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How to Ensure Images in Email Messages Are Automatically Visible in Outlook 2016

February 24, 2018

Tired of looking at a sea of red x ‘s and boxes in an email when you should be looking at a beautiful logo or photo or graphic? It’s not the senders fault. You have to tell Outlook that you trust the sender of the email. (Did I hear you groan?  It’s the same as Read More

Android Phone Users Can Add and Edit Contacts in Outlook App

November 6, 2017

Well it took a long time, but the feature I’ve been wishing for over two years is finally here. Android phone users can finally add new contacts and edit existing contacts in the Outlook App without issue! If you own an Android Phone and use the Outlook App for email, contacts, and calendars, you may Read More

Get to Inbox Zero Using Schedule Email Feature in Outlook

April 11, 2017

There’s no better feeling than reaching inbox zero. I easily get overloaded and distracted by visual clutter. Tools like Wunderlist help me extract the to-do task I need to remember from an email and schedule it for the due date. But there are times when I see an email arrive in my Outlook inbox, and Read More

When the Smiley Face Symbol Auto-Corrects to a Square in Outlook 2016

February 25, 2017

**** [NOTE: Two updates have been made to the middle and bottom of this post to help readers resolve their issue faster.] **** A client recently came across an odd situation and I thought I’d share some ideas for solutions if this happens to you: What:  When writing an email in Microsoft Outlook, they would Read More

How to Remove Table Formatting in Excel 2016

December 13, 2016

When using Excel today, I hit a roadblock and found a solution that I want to share. Here’s some back story to give it context: The Back Story: Our General Manager, Darren, asked me to track down the Excel workbook we used last year to determine which clients receive Christmas Cards and then create a mail merge to print labels with their addresses to use on the card Read More

Why I’m Using an Excel 2016 Spreadsheet to Manage Data

December 12, 2016

As I have only blogged about Excel seven times since I created this blog in 2013, I felt the need to give you some context around why I am using it more. Also, I’m going to be using the same spreadsheet in my screenshots, and some of you savvy readers may, be shaking your head Read More

How to Attach Files Stored in SharePoint into an Email in Outlook 2016

October 7, 2016

In the past, to attach a file stored in a SharePoint site, we’d have to open SharePoint in the browser, navigate to the file stored in a library in a site, download it to the desktop, then drag it into the email. And if you wanted to attach multiple files, you’d have to download each file Read More

How to Set Up Connected Services in Outlook 2016

October 7, 2016

There’s a new way to attach files stored in SharePoint into an email using Outlook 2016. The first step is to make sure Outlook is connected to SharePoint so the two systems can talk to each other. Here’s how: How to Set Up Connected Services in Outlook 2016: Step 1: Open Outlook 2016. Step 2: Click on Read More

Outlook 2016 - Before

How to Retrieve Emails in an Outlook Folder Stored on Server

May 10, 2016

How to fix the “There are more items in this folder on the server” issue in a folder in Outlook 2016 and get access to your emails. What: Certain folders would give me the following message: “There are more items in this folder on the server“. There was no link or button (that I could Read More

How to See All Appointments in Calendar in Outlook 2013

July 20, 2015

The other day I was working in my Outlook 2013 calendar and noticed an icon I had never noticed before. Time to investigate! The upward facing arrow was not always visible in the top right corner of the day. It had only appeared after I had minimized the program screen and had scrolled down to the Read More

Kelly Marshall

itgroove Alumni

Kelly Marshall

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