We love Microsoft Teams. We actually just moved our entire office phone system from Skype for Business to Teams! However, there are a few features that aren’t quite there yet – like adding external users to your Contacts list.
We found a workaround for this. While you can’t (yet) directly add an external Skype for Business user to your Contacts list, you can start a chat with them and add them as a contact after the fact.
Watch this video to see how it’s done.