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How to Remove Ads from

September 16, 2017

Many of us know that by signing up for Outlook Email at, you get access to free personal email. (This email address can be or Want help setting this up? Read this blog post for instructions and a couple of setup tips. Many people don’t realize that you also get access to a stack of Read More

When the Smiley Face Symbol Auto-Corrects to a Square in Outlook 2016

February 25, 2017

**** [NOTE: Two updates have been made to the middle and bottom of this post to help readers resolve their issue faster.] **** A client recently came across an odd situation and I thought I’d share some ideas for solutions if this happens to you: What:  When writing an email in Microsoft Outlook, they would Read More

How to Attach Files Stored in SharePoint into an Email in Outlook 2016

October 7, 2016

In the past, to attach a file stored in a SharePoint site, we’d have to open SharePoint in the browser, navigate to the file stored in a library in a site, download it to the desktop, then drag it into the email. And if you wanted to attach multiple files, you’d have to download each file Read More

How to Set Up Connected Services in Outlook 2016

October 7, 2016

There’s a new way to attach files stored in SharePoint into an email using Outlook 2016. The first step is to make sure Outlook is connected to SharePoint so the two systems can talk to each other. Here’s how: How to Set Up Connected Services in Outlook 2016: Step 1: Open Outlook 2016. Step 2: Click on Read More

Outlook 2016 - Before

How to Retrieve Emails in an Outlook Folder Stored on Server

May 10, 2016

How to fix the “There are more items in this folder on the server” issue in a folder in Outlook 2016 and get access to your emails. What: Certain folders would give me the following message: “There are more items in this folder on the server“. There was no link or button (that I could Read More

How to See All Appointments in Calendar in Outlook 2013

July 20, 2015

The other day I was working in my Outlook 2013 calendar and noticed an icon I had never noticed before. Time to investigate! The upward facing arrow was not always visible in the top right corner of the day. It had only appeared after I had minimized the program screen and had scrolled down to the Read More

Outlook 2013 - Delay Delivery - Step 2

How to Delay Sending an Email in Outlook

June 12, 2015

Happy Friday folks! I don’t know what you’re up to today, but my boss is on a boat. So when the outcome of our weekly company Lunch and Learn was a short list of to-do items for him, I knew better than to send him an email. Because, come on, when you’re on a boat Read More

How to Find the Name of the Folder an Email is Stored in Outlook

May 28, 2015

I personally think that search in Outlook is pretty damn good. I usually find what I’m looking for 95% of the time (the other 5% is because the email was archived, deleted long ago, or was a figment of my imagination). Once I spot the email in a list of search results, I often wonder “now Read More

How to Keep Emails Out of your Junk Mail Folder in Microsoft Outlook

May 21, 2014

Today a client who agreed to act as a reference to Microsoft for a project we worked on together. Microsoft asked me to make sure the client’s email Spam filter did not block their Reference email. Since editing Junk Email Options is not covered in email 101, here are the six steps to adding an email address to Read More

Kelly Marshall

itgroove Alumni

Kelly Marshall

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