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When the Smiley Face Symbol Auto-Corrects to a Square in Outlook 2016

February 25, 2017

A client recently came across an odd situation and I thought I’d share some ideas for solutions if this happens to you: What:  When writing an email in Microsoft Outlook, they would type a colon and a right bracket, they expect to see a happy face emoticon appear. Unfortunately something had happened to their PC Read More

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How to Attach Files Stored in SharePoint into an Email in Outlook 2016

October 7, 2016

In the past, to attach a file stored in a SharePoint site, we’d have to open SharePoint in the browser, navigate to the file stored in a library in a site, download it to the desktop, then drag it into the email. And if you wanted to attach multiple files, you’d have to download each file Read More

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How to Set Up Connected Services in Outlook 2016

October 7, 2016

There’s a new way to attach files stored in SharePoint into an email using Outlook 2016. The first step is to make sure Outlook is connected to SharePoint so the two systems can talk to each other. Here’s how: How to Set Up Connected Services in Outlook 2016: Step 1: Open Outlook 2016. Step 2: Click on Read More

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How to Retrieve Emails in an Outlook Folder Stored on Server

May 10, 2016

How to fix the “There are more items in this folder on the server” issue in a folder in Outlook 2016 and get access to your emails. What: Certain folders would give me the following message: “There are more items in this folder on the server“. There was no link or button (that I could Read More

Kelly Marshall

Kelly Marshall

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