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When the Smiley Face Symbol Auto-Corrects to a Square in Outlook 2016

February 25, 2017

A client recently came across an odd situation and I thought I’d share some ideas for solutions if this happens to you: What:  When writing an email in Microsoft Outlook, they would type a colon and a right bracket, they expect to see a happy face emoticon appear. Unfortunately something had happened to their PC Read More

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How to Attach Files Stored in SharePoint into an Email in Outlook 2016

October 7, 2016

In the past, to attach a file stored in a SharePoint site, we’d have to open SharePoint in the browser, navigate to the file stored in a library in a site, download it to the desktop, then drag it into the email. And if you wanted to attach multiple files, you’d have to download each file Read More

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How to Set Up Connected Services in Outlook 2016

October 7, 2016

There’s a new way to attach files stored in SharePoint into an email using Outlook 2016. The first step is to make sure Outlook is connected to SharePoint so the two systems can talk to each other. Here’s how: How to Set Up Connected Services in Outlook 2016: Step 1: Open Outlook 2016. Step 2: Click on Read More

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How to Retrieve Emails in an Outlook Folder Stored on Server

May 10, 2016

How to fix the “There are more items in this folder on the server” issue in a folder in Outlook 2016 and get access to your emails. What: Certain folders would give me the following message: “There are more items in this folder on the server“. There was no link or button (that I could Read More

Etiquette for How to Cancel a Business Meeting in an Outlook Calendar

February 1, 2016

If you need to reschedule or cancel a meeting, the best approach IMHO is to respond via the Outlook Calendar meeting (versus a separate email, Yammer message, smoke signals, no show, etc.) Why? Emails related to Calendar invites stand out when one is quickly scanning an inbox, and demand attention/action. You’re saving time for the organizer as they Read More

When to Use Yammer, Email, or IM for Business Communications

February 1, 2016

Email, Yammer, and Instant Messages, Oh My! So many choices. When it comes to communication, everyone’s got their preference. But I seriously believe there should be some hard, fast ground rules when it comes to inter-office communications. I work with a team that has successfully adopted Yammer for the majority of our communications. Email is Read More

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How to See All Appointments in Calendar in Outlook 2013

July 20, 2015

The other day I was working in my Outlook 2013 calendar and noticed an icon I had never noticed before. Time to investigate! The upward facing arrow was not always visible in the top right corner of the day. It had only appeared after I had minimized the program screen and had scrolled down to the Read More

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How to Delay Sending an Email in Outlook

June 12, 2015

Happy Friday folks! I don’t know what you’re up to today, but my boss is on a boat. So when the outcome of our weekly company Lunch and Learn was a short list of to-do items for him, I knew better than to send him an email. Because, come on, when you’re on a boat Read More

How to Find the Name of the Folder an Email is Stored in Outlook

May 28, 2015

I personally think that search in Outlook is pretty damn good. I usually find what I’m looking for 95% of the time (the other 5% is because the email was archived, deleted long ago, or was a figment of my imagination). Once I spot the email in a list of search results, I often wonder “now Read More

Using Outlook to Cut/Paste, Annotate and Post Screen Clippings into Yammer

February 4, 2015

In my last post (“Drag and Drop Files into Yammer”) I showed off my new fave feature of Yammer. The inspiration for the post came from a colleague wishing for the ability to cut/paste images right into the post field in Yammer, eliminating the need to save a file to the desktop and upload it. The Read More

Kelly Marshall

Kelly Marshall

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